Our founder, Mike Fournier, learned the value of hard work and attention to detail while working alongside his uncle, a seasoned fence builder. This mentorship sparked a passion for creating high-quality fences that enhance homes and communities.
At The Fence Guy, we believe in earning your trust through transparent practices, exceptional craftsmanship, and unparalleled customer service.
Mike's vision was to break the cycle of low expectations in the fencing industry, where poor quality work and untrustworthy contractors were all too common. He set out to build a company that would raise the bar, treating every customer with honesty, transparency, and respect. With a commitment to continuous learning and growth, The Fence Guy has become a trusted partner for homeowners seeking exceptional fencing solutions.
We do the right thing, always. Not just when others are watching but because it's the right thing to do.
From our first handshake to the final nail, trust is the foundation we build on. We keep our promises because trust is earned, not just given.
We treat every client, team member, and partner with respect, empathy, and courtesy (no exceptions, even on Mondays).
We take ownership of our actions, apologize when needed, and make things right (because we're human and sometimes mess up).
We don't compromise on quality or cut corners (okay, we do cut corners, but only in the materials we work with)
Our mission is to build long-term relationships with our clients. We achieve this by providing WOW-worthy customer service, exceptional craftsmanship, and transparent communication. We are dedicated to delivering high-quality results that exceed expectations and making the entire experience enjoyable and stress-free.
We focus on building lasting relationships, not just completing projects (we want to be your go-to fence guys for life).
We value our team members' personalities and skills equally, ensuring a fun and skilled workforce (no boring fence guys here).
We prioritize open communication, transparent pricing, and accountability (no surprises, just honesty).
We're passionate about our trade and committed to continuous improvement (we're always learning and constantly growing).
We earn your trust with transparent processes and exceptional outdoor construction.
We've also built a reputation for fixing fences that others have gotten wrong. We've had our fair share of clients come to us after being let down by other fence companies from the Hamilton area. Out of respect for our clients and competitors, we won't name names here. However, if you're researching fence companies and want to know if we've worked with a particular company's mistakes before, ask. We'll be honest with you.
That's why we're committed to doing things differently. Our team of experts takes pride in building fences that stand the test of time, using only the highest-quality materials and techniques. We may not be the cheapest option (sometimes we are), but we guarantee that our fences and decks will save you money (and headaches) in the long run.
We're not perfect, but we're perfectly honest about our past. The Fence Guy's early days were a wild ride—think rapid growth (like an overnight explosion), less-than-ideal communication, and a few too many hats for Mike to wear. But here's the thing: our mistakes weren't about ripping off clients or skipping town with their money like many home contractors (nope, we're the good guys!). Our stumbles were mostly about dropping the communication ball, which led to some not-stellar reviews.
Mike remembers the early days of The Fence Guy, where 7-day weeks and late nights were the norm. Despite having a smaller team, Mike shouldered much of the responsibility, striving for perfection in every aspect of the business.
However, as the company grew, Mike realized he couldn't sustain this pace. Through trial and error, he learned to let go and trust others to help him build his vision. Over time, he found and trained the right team, refined his processes, and discovered the joy of delegation. Quality was always the goal, but now Mike has a team that matches his passion and work ethic.
We're not ashamed of our past—it's made us who we are today. Those old 1-star reviews? They were all about communication, not our handiwork. We've grown, we've learned, and we're proud of it. Our core values are all about continuous improvement, and we're living proof that even the most imperfect starts can lead to exceptional finishes.
